Inquiring About Credit Card Retention Bonus Offers
If you’re into the travel rewards game, you likely have a wallet full of credit cards, some of which are sure to carry annual fees. In what has been a difficult year for many financially, it’s worth a phone call to see if your bank has any sort of credit card retention bonus offers via a statement credit or waiver of an annual fee.
I’ve dipped my toe into credit card rewards waters, though I’m far from an expert. But if an actual expert like Frequent Miler can save $575 with a 20-minute phone call, surely I can save $35 for myself. Which is what I did.
Hey, might as well ask. The worst they can do is say no.
Calling your credit card companies
Now, I’m not suggesting that you try to deceive credit card companies with the whole song-and-dance about how you’re ready to cancel a credit card unless the bank waives your annual fee—though if you’re seriously considering closing a card, you ought to try that first. There’s no need for such an ultimatum. What I’m talking about is simply dialing the number on the back of your card and straight-up asking for any retention offers. If you’re asked whether you’re considering canceling your card, you don’t have to lie—just say that you’ve heard of others being offered retention bonuses and wanted to see if you were eligible for any yourself. No moral conundrum or risk of accidentally having a card canceled by an overzealous service agent.
If there’s one positive to 2020, it’s that even soulless corporations are demonstrating a morsel of empathy in light of the circumstances. Why not take advantage of these rare instances?
In my case, all five of my current credit cards happen to be with Chase Bank. I whiffed in my attempts on four of them, but my inquiry on the fifth and final card was worth $35 in the form of a statement credit. The card, the lowest-tier Southwest card (Plus), carries a $69 annual fee. With a $35 statement credit, I essentially knocked that fee in half. When you consider that I receive 3,000 Rapid Rewards points on my card anniversary—valued on the low-end at one cent per point—my annual fee is basically free this year. If you use a 1.5 cent per point valuation as The Points Guy does, I came out ahead on that particular card for the year. Not bad for five minutes of effort.
What kind of credit card retention bonus offers can you score?
I was happy to earn a statement credit, but some cards will go one further and waive their annual fee entirely. Others might offer points for their particular rewards program, which is just as good as money in my book. In any case, it’s worth it to make a five-minute phone call, even if you only have one card.
It hasn’t been an ideal year for aspiring travel rewards hobbyists like myself. Point redemptions have been delayed to a time when the world regains some semblance of post-pandemic normality. But in the meantime, many cards have been forced to get creative with their reward offerings. Bonus deadlines have been extended, while other cards have offered 5x points on popular pandemic categories such as grocery spending. There are points to be earned in the current environment, and hopefully the world will be more conducive to point redemptions sooner than later.
As an aside, allow me to include the disclaimer here that there are no credit card affiliate links on this site, because that’s just not a rabbit hole I’ve not wandered down. But I can provide you with an Amazon Affiliates link to allow you to carry your credit cards like a late 90s high school kid carried his Blues Traveler CDs.
Don’t limit your discount hunting
This line of thinking doesn’t have to be specific to credit cards, by the way. Take a look at any of your recurring payments and see if they’re willing to offer a loyal customer such as yourself any sort of relief. You needn’t craft a sob story and beg for a discount. Just ask, and you may receive. And if you don’t, c’est la vie.
My auto insurance—Geico, despite their commercials—took a preemptive measure earlier this year by chopping off 10 percent of my hefty semiannual payment back in May, without any prompt from me. This kind of goodwill act gives me a reason to think something positive of a company I typically curse under my breath when payments are due. Or when I see 300 of the same commercial on a football Sunday.
There’s not shortage of opportunities to shave a few bucks off of your recurring payments. Start by looking into your new credit card carrying case and go from there.
My credit card has no annual fees but I also don’t get amazing rewards either. Are there restrictions on how you can use your rapid rewards points?
You’re right, it never hurts to ask. I ask every time one of our recurring bills increases. Sometimes it works other times it doesn’t. Bit it’s worth the ask.
No Rapid Rewards restrictions that I’m aware of! A lot of times you can recoup the value of the annual fee simply by taking advantage of the perks offered. Most hotel branded cards, for example, come with an annual certificate for a free night’s stay. If the card costs $99/year, and you stay in a hotel room at least one night per year, that annual fee is bought and paid for. But I admit, it’s a little jarring to pay for the privilege of paying for stuff haha.
Great idea. Funny, I do that religiously with my internet service but never thought to do it for annual fees. And OMG that case is a little intense! What I do keep meaning to do is somehow put little notes on my cards to remind me which ones are best for groceries, restaurants, flights, rental car, etc, since of course I don’t always have my spreadsheet with me :). It gets crazy complicated!
I run into the same issue with my Freedom card, which has no annual fee and is useful for its 5% bonus categories. As long as I can remember which category it is that quarter! I’ve heard of people using a label maker for this purpose–not a bad idea!
It never hurts to ask. One question I always like to ask is “is this the best you can do?” It is open ended and allows for all types of answers. It can also be used in all sorts of ways, for example, even when you check into a hotel. As a simple question can go a long way and to your point, the worst they can happen is they say no.
That’s a great tip, and something I had meant to try. I’ve heard a lot of customer service reps will often move right along to the next (better) offer–just gotta ask!
Never hurts to ask. Great job with southwest. Both my cards are with Chase as well. Your right on about corporations showing their tin hearts this year. Airbnb gave me over 2k back—after travel restrictions went into effect—full refunds and in the process made me a customer for life. American Airlines too, though they wouldn’t give me cash back, took $300 off a changed flight so my voucher could cover it.
Huge opportunity for companies to earn brand loyalty with a simple and relatively inexpensive gesture. That’s awesome that Airbnb refunded that amount–it’s too bad they didn’t throw in some pre-IPO shares!
This is a great idea! It takes a lot to swallow your pride and just blatantly ask for deals. But it’s worth it 10/10 times because the worst they can say is “No”! Happy to hear you got some discounts.
Might as well! All the dumb little ways I try to make money, it’s important to remember that saving an equivalent amount works just as well.
i bought 4 of those credit card purses! red’s my color. seriously, i’ve had a great experience with my chase cards. i got rid of the southwest one because of the annual fee but good on you for asking for the rebate and getting it. i really only open a new account once every couple of years and will not consider one without a sign up bonus and cash back. i got a nice $300 bonus for opening a chase checking account i didn’t need this year. also noteworthy was i opened a td card account with 2% back on groceries because we always need groceries. it also pays 3% back on dining which i rarely do but mrs. me gets takeout from time to time.
haha I’m glad to have pointed you in the right direction! I need to look into sign up bonuses for opening new accounts, but I try to open a new card every year when a big points offer comes along. Hoping to take a sweet all expense paid (by points) trip next summer…