Don’t Let The Awful Treasury Direct Website Stop You From Buying Series I Bonds
With inflation raging and volatility in the stock market persisting, you better believe I jumped at the chance to join in on the newest personal finance craze: Bonds, baby, bonds! With rates of nearly 10%, Series I Bonds make a lot of sense for Millennial investors. And in a bit of marketing luck, what better name for a bond product offering to our self-centered generation than I Bonds? Investors adding bonds to their portfolio for the first time (*raises hand*), though, will be greeted with a very un-Millennial user experience on the truly awful Treasury Direct Website. I mean, look at this hot piece of garbage:
Forging a First-Time Bond
Awful website aside, the time is now to forge a bond with bonds for the first time in my investing life. Who knew there was a (mostly) risk-free way to earn some sweet, sweet yield, courtesy of the kind folks at the United States Government? Behold, the Series I Bond.
When it comes to my portfolio, I’ve always been all gas (equities) and no f***ing brakes (bonds). Can you blame me? As a vaguely 30-something year-old, I’ve grown up in an anti-bond environment, where the 40% of a 60/40 portfolio has returned next to nothing. As such, I’ve eschewed the Target Date Funds and taken the bumpier ride with Vanguard’s total stock market fund, VTSAX. But with interest rates rising and stocks shrinking, it makes sense for Millennials to lock in some yield.
There’s only one problem with my new enthusiasm for the I Bond allocation: the buying process is incredibly archaic via an ancient website, with no alternative solution. The only way to purchase Series I Bonds online is through the crappy Treasury Direct website. And boy, is it crappy.
The nostalgia of purchasing Series I Bonds on Treasury Direct
While brokerage houses continue to update their user interfaces and make their products less intimidating to the masses (the beloved gambling app, Robinhood, comes to mind), a visit to the Treasury Direct website is like going back in time. In fact, browsing the invaluable and endlessly entertaining Wayback Machine reveals that the site, as it appears now, is virtually unchanged from a screenshot in November 2002. There’s no reason for a bond product, backed by the full faith and credit of the U.S. Gubment, to be made exclusively available on what appears to be a Geocities website. One of my favorite site features is manually entering my account password by clicking the letters of a digital keyboard with my mouse, one-by-one. Takes me back to a simpler time.
Nostalgia isn’t always a good thing, and when it comes to matters of your net worth, you’d like to see a little growth over a period of nearly 20 years. It’s only fair to expect the same out of the investment vehicles you utilize in getting there. Sure, mere months ago, speculative investors cited the reasoning “difficult to buy” as a positive when it came to obscure shitcoin purchases. But the reality is that most people will give up when something is needlessly difficult and frustratingly inefficient.
Don’t let the Treasury Direct website deter you. Despite the difficulty, now is still a good time to buy Series I Bonds. And don’t take it from me. Take it from nearly the entire personal finance community.
Why is everyone touting Series I Bonds all the sudden?
If you’ve kept tabs on the FIRE blogosphere over the last few months (NERD!), you’ve likely seen a very strange phenomena: personal finance bloggers all hawking the same investment product… without receiving an affiliate commission! That’s how you know you’ve stumbled upon something special. Here’s a small sampling of the great I Bond migration over the last year and a half:
- How Series I Savings Bonds Work (awealthofcommonsense.com) – Ben Carlson concurs with my rant, noting that “The Treasury Direct website looks like it was created in 1997 and is not the greatest user experience.”
- I Bonds are My Bonds – Slightly Early Retirement (steveark.com)
- How, When, and Why to Buy I Bonds – Physician on FIRE
- Buying I Bonds As Part Of My Emergency Fund Strategy – Financial Panther – In some instances, as detailed in this post, the awful Treasury direct website is unable to verify personal information automatically upon the creation of an account. Another needless deterrent rears its ugly head.
- I Bond Returns: Almost Too Good To Be True – Financial Samurai
- Series I savings bonds: A safe investment with a high return (getrichslowly.org)
- Any Interest? – HumbleDollar – Shoutout to HumbleDollar for getting in on the ground floor when inflation had yet to hike I Bond rates above 2%, and doing so against the grain at the height of Meme Mania in February 2021.
And those are just a sampling of the smart personal finance folks who have hopped on the Bondwagon. So why is everyone touting I Bonds all the sudden?
A brief Series I Bond overview
If you’re too lazy to click any of the above links, which explain the ins and outs much better than I’ll attempt to, I’ll give a brief synopsis here. As of last month, the 6-month yield on Series I Bonds is 9.62%, as compared to double-digit year-to-date losses in the market. But there are a few strings attached. The big catch is that you only lock in the current yield for six months, and there’s no telling whether the next rate will be higher or lower (the May-October rate increased from the previous 6-month rate of 7.12%). This rate is tied to inflation via the Consumer Price Index, which means these high rates are the direct result of something universally loathed. The I literally stands for Inflation. Hence, the sudden run on I Bonds and the inflation protection they provide versus a simple cash position.
Speaking of cash, you are required to hold I Bonds for a full year, so if you’re funding this investment with a portion of your emergency fund, you won’t have access to it for a full 12 months. That isn’t too long of a commitment, but it can be a problem in the event of, oh I don’t know, an emergency. Don’t invest anything you absolutely need, but if you’re hoarding a large emergency fund and will have plenty leftover, you can stash up to $10,000 per year in I Bonds. After a year, you can cash in should you so desire, but doing so before a period of five years will cost you three months-worth of that sweet, sweet yield. Ideally this is a longer-term investment with a five-year plus time horizon, but you do have some flexibility in a pinch.
Don’t let the Treasury Direct Website deter you from buying I Bonds
Lastly, and most unfortunately, you have to use that awful Treasury Direct website to buy these bonds electronically. There is no ETF offering or mainstream brokerage account from which to purchase. It’s Treasury Direct or bust. For the Mint and Personal Capital diehards such as myself, this can be an issue when tracking your various accounts. As you might have guessed, the Treasury Direct website is clearly incapable of linking to the alien software of your favorite budgeting site. My workaround is to simply list the bonds under “property” and update as appropriate. Not a huge deal, but still another minor annoyance. Which, I suppose, sounds like par for the course for the U.S. government.
The recent stock slump means now is a good time to buy the dip. But there’s no telling when the dip will stop dipping. Series I Bonds are a great way to gain some bond exposure in an otherwise equity-dense portfolio.
I have been trying to buy I-bonds for (not exaggerating) over a year. It goes the same way every time: I enter my account number, my password, my social security number, confirm the security ID photo, and then I get to the security questions. No idea what ONE of my security questions is. My account is immediately blocked and the only way to unlock it is to call a customer service line where the wait time is estimated to be over and hour. I’ve never made it to an actual human.
That is super frustrating. I’ve heard from more than a few people who have encountered issues and given up–hard to fathom how the website hasn’t been modernized since the AOL dial up days.
At the suggestion of my wise son, I just purchased a $10K bond last night. But today the site is unavailable and no funds as of yet have been deducted from my bank account. I would like my wife to be able to get one as well, but I’ll wait to make sure everything works properly.
Another satisfied customer! Haha it really is baffling that the site is of such poor quality. I’m sure it’ll clear in a few days. Government work at its finest!
Hey IF! You’re right! The Treasury Direct site is an eyesore… and there’s some archaic processes when it comes to signup and security. But, I think, like many large institutions — the target is probably “if it ain’t broke, don’t fix it”.
It works! It’s not pretty, but it gets the job done. Government redesigns and the associated backend upgrades can create many million dollar web projects (I know, I’ve been on them!). Perhaps continuing to skip the upgrade let’s us all capture an extra 0.1% from those I Bonds, who knows 😉
This is a great reminder about how awesome I Bonds have been the last year or so. I’m glad I joined the crowd in 2021 and doubled-down in 2022 on Jan 1!
Hey Chris! A lot of government projects seem to take twice as long and cost four times as much! Haha it does work–for most–and the high rates have led to me finally getting some bond exposure to my portfolio, so that’s a win. My main reasoning for calling out the trash design of the website is simply to remind people once again that these exist!
I am a first time user of the I bonds web site. I made a mistake entering the numbers for my band routing. It’s apparently impossible to correct this mistake. The site required me to fill out a four page form, most of which did not pertain to making the correction, and then I was supposed to take it to my band to be signed in front of a band employee. When I took it to the bank I was told that the bank would no longer sign this form. I tried to call the number provided by the government and they said there was a two hour or more waiting time. I tried to send a message to them via the messaging system on the web site. I received a reply that they were not answering these messages unless I had been assigned a case number. There is no way to get a case number so apparently, I am not allowed to buy these bonds due to my mistake in filling out my bank routing number. It’s a classic example of catch 22…!!!
What a runaround! I’ve heard similar experiences from some who have simply been unable to purchase due to their poor website and customer experience. I am averse to paper bonds, but you can purchase up to $5,000 in paper I bonds and tuck away in a safe if you don’t want to give up yet. What a mess!
Thanks for your reply. I will have to look up how to buy paper I bonds.
I think your lucky not to be able to buy bonds. I purchased $10,000 worth and they will not let me redeem them, transfer them, or get my money back. the money was supposed to be for my sons schooling fund. He graduated 2 years ago. DO NOT BUY THESE THINGS!
Hm–I know several people have had technical issues with the site (surprise, surprise). Have you tried reaching out directly? https://www.treasurydirect.gov/WF/WebFeedback?site=td01&subject=dflt
Yes, I sent them an e-mail about the problem I had. They replied back that they are not responding to e-mails unless you have an incident number. Of course, you can’t get an incident number if they won’t accept phone calls or e-mails……….Catch 22..!!!!
Ha ha! I’ve had conversations with some people (mostly Millennials and Gen Z-ers) who were so put off by the look of the website they decided to not invest at all. That is insane to me. You’re letting an aesthetic aspect and perhaps 15 mins of frustration to lose out on guaranteed 9.62% return?!
If Treasury Direct had a TikTok these bonds would be on fire (though they already are)! The dilemma now is that there’s an obvious buying opportunity with markets down 20%, but hard to pass on the guaranteed rate of return regardless.
Thank you for sharing info on I Bonds, its a subject I know little about. My only concern is tying my capital up for a year and the potential of missing out on potential bargains in other areas. I will do more research, thank you!
You may be right about opportunity cost in this particular market, as high growth and many solid companies look extremely cheap as the bear persists. Hard to pass on the guaranteed return of the I Bond, but I definitely see where you’re coming from if you want to deploy capital elsewhere.
Get another $5K if you have a tax refund big enough (paper bonds though).
Only joint ownership or one beneficiary allowed. Could make it harder to avoid Probate if couple dies together.
Another great point. Maybe it’s better to stick with paper bonds anyway since the online experience is such a quirky mess!
You get a wad of paper bonds not just five $1K’s. Bunch of denominations.
i haven’t bought any. i just like having my investments in one brokerage account. if we had a smaller nest egg i would consider it.
There’s something to be said for having everything in one place. For me, Mint solves that problem. But definitely agree with you on being able to keep track of everything–something I learned farting around with different crypto wallets. I need to remind myself: Keep It Simple Stupid.